Privacy Policy

Transparency is key. Here’s how we handle your data at Momento Cloud.

Last Updated: 23 March 2025

1. Introduction

Momento Cloud ("we", "us", or "our") is a photo-sharing platform designed to help guests capture and share their moments at events via QR codes...

2. Information We Collect

Uploaded Content: When you upload photos, we collect the images and associated metadata (such as upload timestamps, file names, and technical details like file type and size) along with an event identifier used to organize the data.

Device and Usage Data: We may also collect non-personally identifiable information such as browser type, operating system, IP address, and device information to ensure proper functioning, improve our service, and enhance security.

3. How We Use Your Information

We use your information to display your uploaded photos in a real-time, centralized gallery view for each event, to manage and organize content by event, and to improve our service. We do not sell your data to third parties.

4. Data Storage & Security

Uploaded photos are stored securely in cloud storage (e.g., Firebase Storage) and associated metadata in our database (e.g., Firestore).

We implement robust security measures—including encryption, access controls, and secure data transmission—to protect your information. Data is retained for as long as necessary to provide the service or as required by law. Event organizers may have the option to delete content post-event.

5. Your Rights and Choices

As a guest, you provide content without creating an account. However, event organizers can moderate or delete uploads.

If you believe your data has been collected in error or wish to request deletion, please contact us at momento-cloud@gmail.com.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies for analytics and to improve user experience. These technologies do not typically collect personally identifiable information. You can manage your cookie settings via your browser.

7. Third-Party Services

We use third-party services (such as Firebase) to store and process your data. Please refer to their respective privacy policies:

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: momento-cloud@gmail.com